Warranty Terms

BRUTTO Watches provides a one-year warranty on all serviced or sold mechanical movements.

Coverage

• Defects in movement parts or workmanship.
• Adjustments needed due to normal wear within the warranty period.

Condition of vintage components

The warranty covers the movement. All external components on a vintage watch, in particular bracelets, clasps and their attachment points, are supplied in their existing used condition, having typically seen decades of wear. Stretch, wear at the link pins and eventual failure are inherent characteristics of these components, not defects, and are outside the scope of the warranty. Original vintage bracelet parts are frequently no longer available; replacement, where possible at all, is quoted separately.

Exclusions

• Misuse, shocks, magnetism, or water damage.
• Bracelets, straps, clasps, end links, spring bars and bracelet pins/links, crystals, crowns, pushers, and cases. This includes bracelet stretch, link play, clasp failure, and separation of the bracelet from the case.
• Damage arising from the failure of an excluded component, including movement or case damage resulting from a bracelet, clasp or spring bar failure is likewise excluded.
• Vintage watches are not guaranteed to meet water-resistance standards, even after service.

Process
Any warranty work must be carried out exclusively by BRUTTO Watches (Zürich, Switzerland).

Repairs performed by third parties without prior written approval void the warranty in full.

BRUTTO Watches does not reimburse repair costs carried out by external watchmakers unless explicitly approved in writing beforehand.

For international customers, the buyer is responsible for safe shipping to and from BRUTTO Watches for any warranty service.